Kyivstar has restored access to SMS and is restoring M2M


Kyivstar’s press service informed HiTechExpert about the status of the operator’s network as of 11.00 a.m. on December 18, 2023. The company has restored access to SMS services, including in international roaming.

Voice communication services, mobile data transmission, and Home Internet service are also available to customers. We have started restoring access to M2M services for business customers.

Technical work is being carried out gradually, in compliance with all safety requirements. The company will inform about 100% service availability upon completion of all stabilization measures.

Some localities, including Kyiv, are still experiencing local difficulties with the availability of Home Internet. The company has deployed all available personnel, including those from other regions and oblasts, to restore the service as soon as possible.

We remind you that if your SIM card is not registered in the network, you need to restart the phone or turn on and off the airplane mode. In addition, selecting Kyivstar network in the phone settings helps.

At the same time, the company informs that bonuses and compensations will be credited to subscribers who could not use communication services due to the hacker attack only after the network is fully stabilized and all services are launched.


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