Anker has recalled its PowerCore 10000 power bank (model A1263) due to a problem with the lithium battery that can lead to “overheating, posing a fire and burn hazard to consumers,” the US Consumer Product Safety Commission (USCPSC) writes. The company has received 19 reports of fires and explosions, including two reports of minor burns, and 11 claims for property damage totaling more than $60,700.
This large recall covers 1,158,000 devices sold (in the U.S. only) through Amazon, Newegg, and eBay between June 2016 and December 2022. To make sure you have this particular model, check the label on the back of the device: “Anker PowerCore 10000” with the model number “A1263”.
To receive a $30 gift card or a replacement 10,000 mAh power bank, you must submit a postmarked photo with the word “recall” or “recalled” written in permanent marker. You must also send a photo that shows the model number and serial number printed on the bottom of the power bank, as well as a receipt (although the latter is not required). More information can be found on the Anker recall page.
Once you receive confirmation that your power bank is subject to a recall, you should safely dispose of it at your municipal household hazardous waste collection center (call ahead to confirm if they accept lithium-ion batteries). Do not dispose of them in recycling containers, trash cans, or battery recycling bins available at retail stores.
Although lithium-ion batteries are generally safe and reliable, they can degrade over time and pose a fire hazard. Couriers, such as FedEx, and airlines have strict regulations on their transportation, and Southwest Airlines recently mandated that passengers must have chargers in a visible place during the flight.