Reddit experienced some problems on Wednesday afternoon as many users were unable to load the platform reliably. In a statement to The Verge, Reddit spokesperson Tim Ratschmidt said: “There was a bug in a recent update we made, but we’ve fixed it and we’re now back up and running.”
The platform’s status page states that it is “tracking the results” of the fix, but that there may still be “performance degradation” on its website or mobile app. At the height of the outage, the site did not load at all and simply displayed an error message: “connection error or disconnect/reload before headers. reason for reload: connection failure”.
In the Reddit mobile app, users received another message: “We encountered an error. Please try again later.” The outage appears to have started around 15:20 EDT, as the number of Downdetector messages spiked around that time. Reddit implemented the fix at around 19:30 EDT.
