The Pixel Watch series has always attracted attention with its unique design in the form of round stones and futuristic curved glass. But underneath the sophisticated look, Google has once again failed to solve a recurring problem: maintainability, or rather, the lack thereof.
Like its predecessors, the new Google smartwatch is not designed to be repaired. So any unfortunate breakdown, whether it’s a cracked display or a faulty battery, means that you simply can’t repair it, and instead have to replace the smartwatch itself.
Design plays a big role in this problem. The signature round shape and beautifully curved glass are undeniably attractive, but they also make the watch more susceptible to damage, especially the display, which is the most likely component to be damaged by a drop or bump.
In a statement to Android Authority, Google confirmed that the policy for their smartwatches remains the same – if the display breaks, replace it, the watch is not repairable.
Instead, the company suggests that users take advantage of the Preferred Care program for the Pixel Watch 3, which offers a replacement watch for $49 in case of accidental damage. However, this is only an option in some regions, leaving users in unsupported regions with a high price tag for a replacement, even outside of the warranty.
This whole system stands in stark contrast to Google’s recent sustainability efforts, including the Pixel smartphone self-repair program. In addition, it creates a significant amount of e-waste, as broken Pixel watches are rendered unusable, even if their parts may be fully functional.
While protective cases provide some peace of mind, they increase the weight of the watch and can compromise its aesthetic appearance. This is a trade-off that many users may not be comfortable making.
So, while the Pixel Watch 3 offers features like improved fitness tracking, a heart rate loss detection tool, and brighter displays, you should be careful when making your purchase decision due to the repairability issues.