Kyivstar’s specialists and partners are doing everything possible to restore the network from the consequences of an unprecedented cyberattack for the global telecom. This was reported by the company’s press service.
As of 18.00 on 13.12.2023, the operator has started to restore voice communication throughout Ukraine. The restoration of services will be gradual, so short-term difficulties are still possible until the end of the day.
“In this case, we recommend that subscribers restart their phones and disable the VoLTE service – this can be done in the phone settings,” the statement said.
Currently, specialists are working to restore data and SMS services, and the company hopes that they will be restored within a day.
After the network is fully restored and stabilized, Kyivstar will start preparing and providing compensation to all subscribers and corporate clients who could not use the company’s services as a result of the hacker attack.
“Dear friends, we are incredibly grateful for your support! We continue to work 24/7 to keep Ukraine connected!”
