IT company SoftServe conducted internal research that showed that Generative AI can increase the productivity of SDLC teams by up to 45%.
More than 1,000 SoftServe employees from seven countries took part in the study. They had different roles and project experience, as well as experience with various technologies. Participants were divided into groups according to specialization, role, technology, and level.
They were given the same tasks to perform with GPT 3.5/4.0 models (experimental group) and without them (control group), which allowed for a direct comparison of the impact of using generative artificial intelligence on productivity and task completion speed.
Increase productivity
Over 1,500 experiments have demonstrated that the integration of generative AI into production teams’ workflow consistently enhances productivity across all disciplines. On average, this integration can reduce the time required for the entire team to complete tasks by 31% and increase overall team efficiency by 45%.
The use of generative AI has consistently shown a positive impact on the productivity of employees across various roles and disciplines within the realm of software development, albeit with some variations depending on the specific professional domain and type of activity. According to the study, the integration of GenAI can enhance the productivity of the requirements development process by 44%, architectural design by 39%, and result in remarkable productivity gains of 48% for development engineers and 62% for QA engineers.
“The implementation of generative AI yields favorable outcomes across multiple dimensions, thereby paving the way for substantial enhancements in productivity and quality within software development projects,” says Ivan Zagorodniy, Director of the Software Development Office at SoftServe and one of the study’s authors.
In his opinion, the competent integration of this tool will not only make it possible to perform tasks more efficiently, but also to increase the volume of results and create more value for our partners and clients.
Reducing the workload
The organizers of the study also emphasize that despite the positive results, one should be realistic and realize that generative AI cannot replace humans. It can reduce the workload so that specialists can focus on more complex and creative tasks.
SoftServe has recently announced the creation of the Generative AI Lab, a separate research direction where the company will experiment and create new technological solutions based on generative AI.
