A recent software update from Xiaomi caused significant problems for users of Xiaomi, Redmi, and POCO devices. This faulty update led to an infinite reboot cycle on the affected devices, rendering them unusable.
Xiaomi acknowledged the widespread complaints on the Internet and confirmed the cause of the problem. The problem was caused by an update to a system application called System UI Plugin.
It turns out that the update was intended for HyperOS devices only, but was mistakenly rolled out to a wider range of MIUI phones. This compatibility mismatch caused reboot cycles after installation.
Xiaomi says it has removed the erroneous update from online resources to prevent further problems. But for those who have already been affected, the company advises to contact technical support for help.
They strongly advise users not to try to solve the problem on their own, as this can lead to data loss if not properly backed up.
Although the exact number of affected users is unknown, Xiaomi claims that the problem has only affected a “small number” of devices. Unsurprisingly, reports of the issue have appeared on various platforms, including the Xiaomi subreddit and the X/Twitter support page.
This incident is not the first time Xiaomi has experienced problems with its software updates. Therefore, to reduce such risks, it is better to disable automatic updates on your phone. This way, if any glitches do occur, they won’t instantly affect your device.
Users who are currently experiencing issues with the new system app update should contact the official Xiaomi after-sales service channels for support and advice.
