JD Home Services, the domestic services arm of e-commerce giant JD.com, has announced a significant upgrade to its in-home cooking service, rolling out a new “Home Chef” offering in select cities. This expansion aims to provide a professional, convenient, and high-quality meal preparation experience for customers nationwide.
Nationwide Expansion and Professional Standards
Following its launch in 2025, JD Home Services’ daily cooking assistance has expanded to cover 16 major cities across China, including Beijing, Shanghai, Guangzhou, Shenzhen, Hangzhou, Nanjing, Wuhan, Changsha, Chongqing, and Chengdu. The service connects users with thousands of certified “cooks” who offer personalized meal preparation at home.
Key to this service are the stringent standards applied to the cooks. JD Home Services emphasizes that all participating cooks are 100% real-name verified, possess valid health certificates, and have undergone professional culinary training. The company guarantees customer satisfaction with a “remake on the spot if not satisfied” policy, ensuring a high level of service quality.
Users can book either a 3-hour or 4-hour session, during which a cook will prepare 2-5 dishes based on the number of diners, taste preferences, and nutritional requirements. The service includes everything from ingredient preparation to cooking, and even cleaning up the dining area and kitchen afterward, offering a seamless, all-inclusive experience using ingredients provided by the customer.
Introducing the “Home Chef” for Special Occasions
The new “Home Chef” service represents a premium offering, initially launched in Beijing, Shanghai, and Shenzhen to coincide with the Mid-Autumn Festival. This specialized service provides a team of two professional home chefs who handle the entire process, from sourcing ingredients to cooking a full meal and post-meal cleaning, all within a 4-hour timeframe.
For the Mid-Autumn Festival launch, JD Home Services is offering curated menus with two distinct flavor profiles. A significant highlight is that all ingredients for these banquets are sourced directly from JD’s own premium supermarket chain, QiFresh (七鲜超市). This partnership ensures the quality and safety of the ingredients used for these special family gatherings, providing peace of mind to customers.
Customers can discover and book the “Mid-Autumn Banquet” service through the JD App. In a special promotional event, users have the opportunity to “reserve a Mid-Autumn Banquet valued at 5999 yuan for only 99 yuan,” highlighting a significant value proposition for early adopters.
Rigorous Training and Quality Assurance
As a fully managed, self-operated service by JD, JD Home Services maintains complete control over the entire lifecycle of its cooks. This includes recruitment, background checks, professional training, and service protocols. Only individuals who pass rigorous health screenings and training assessments are permitted to serve customers.
The professional training curriculum is comprehensive, developed in partnership with culinary institutions like New Oriental. Cooks receive extensive training in essential knife skills and practical cooking techniques. Beyond culinary expertise, the training also covers critical aspects of food safety and nutritional science, equipping them to meet the diverse dietary needs and preferences of various households.
This initiative by JD Home Services underscores the company’s commitment to expanding its service ecosystem by integrating quality domestic help with its robust e-commerce and logistics infrastructure. The “Home Chef” service, in particular, positions JD Home Services as a provider of premium, tailored solutions for special occasions and everyday convenience.
