iStore has recalled its 5000 mAh magnetic wireless power bank (model IST-09991/W05) because its lithium-ion battery can “overheat and catch fire during charging,” posing a risk of fire and burns. According to the U.S. Consumer Product Safety Commission (CPSC), iStore has received three reports of power banks exploding during charging, resulting in minor burns to one user and property damage of approximately $15,000.
Approximately 8,520 power banks were sold in the United States and another 6,400 in Canada through the company’s online store and airport vending machines between February 2023 and May 2025. The price ranged from $46 to $65.
The recalled devices can be identified by the iStore logo engraved on the front panel and the model number printed on the back panel. Some devices may also have iStore printed above the model number. The magnetic power banks also have a USB-C port for backup charging.
iStore warns consumers who have purchased the recalled device to stop using it immediately and dispose of it properly after applying for a refund by sending two photos to recall@istore.co. One photo must show the front of the power bank with the word “recalled” written in permanent marker, and the second photo must show the model number on the back. We also ask that you provide a copy of your purchase receipt, but this is not a requirement for a refund.
As we have recommended before, choosing reliable and well-known brands can help reduce the risk of overheating the power bank. However, brands such as Anker or Ugreen have not yet become household names, and most consumers will likely assume that a power bank sold in an airport vending machine will be from a well-known company. Thousands of such power banks have been purchased and potentially used during flights. While the number of passengers charging them during the flight was potentially small, there is good reason to be particularly concerned about this recall given the history of battery fires on airplanes.
